Effects of Representation Nudges on the Perception of Playlist Recommendations

Abstract

Music plays a significant role in social interactions across cultures , carrying diverse meanings and serving various personal and global purposes. Therefore, it is crucial that music platforms ensure that users from diverse groups feel recognized, fairly treated, and satisfied with their recommendations. This study examines how "representation" nudges influence playlist selection and user attitudes towards different minority groups. The results indicate that users appreciated the labels, provided that they recognized the associated user group as a minority that needs attention. In some cases, users changed their playlists accordingly, particularly when they are in line with their personal preferences.