Affective Decoding for Empathetic Response Generation

Publication date

2021-08-01

Authors

Zeng, Chengkun
Chen, GuanyiISNI 0000000492852701
Lin, Chenghua
Li, Ruizhe
Chen, Zhigang

Editors

Belz, Anya
Fan, Angela
Reiter, Ehud
Sripada, Yaji

Advisors

Supervisors

DOI

Document Type

Part of book
Open Access logo

License

cc_by

Abstract

Understanding speaker's feelings and producing appropriate responses with emotion connection is a key communicative skill for empathetic dialogue systems. In this paper, we propose a simple technique called Affective Decoding for empathetic response generation. Our method can effectively incorporate emotion signals during each decoding step, and can additionally be augmented with an auxiliary dual emotion encoder, which learns separate embeddings for the speaker and listener given the emotion base of the dialogue. Extensive empirical studies show that our models are perceived to be more empathetic by human evaluations, in comparison to several strong mainstream methods for empathetic responding.

Keywords

Citation

Zeng, C, Chen, G, Lin, C, Li, R & Chen, Z 2021, Affective Decoding for Empathetic Response Generation. in A Belz, A Fan, E Reiter & Y Sripada (eds), Proceedings of the 14th International Conference on Natural Language Generation. Association for Computational Linguistics, Aberdeen, Scotland, UK, pp. 331-340. < https://aclanthology.org/2021.inlg-1.37 >