(Re-)Thinking Empathy's Materiality in HCI

Abstract

The EmpathiCH workshop series has, over three iterations, unpacked how empathy is conceptualized, measured, and used in HCI, identifying both its potential benefits and notable pitfalls. Despite these discussions, the diverse roles of empathy in research and practice remain fragmented and under-theorized. This fourth iteration seeks to consolidate perspectives by situating empathy within a sociomaterial framework. We propose exploring three dimensions-technology, social practices, and context-that shape how empathy is conceptualized and applied. The workshop will combine an interactive, discussion-centric format enabling participants to share experiences, debate perspectives, and collaboratively analyze cases across these dimensions. Outcomes will contribute to co-developing a sociomaterial taxonomy for empathy in HCI, offering conceptual clarity and practical guidance for design. Participants will engage in critical dialogue, connect with peers, and contribute directly to shaping the future of empathy-centered approaches in HCI.