Conflictual Accountability: Behavioral Responses to Conflictual Accountability of Agencies

Publication date

2021-09-01

Authors

Schillemans, T.ISNI 0000000391467396
Overman, SjorsORCID 0000-0002-0620-0682ISNI 0000000393815649
Fawcett, Paul
Flinders, Matthew
Fredriksson, Magnus
Laegreid, Per
Maggetti, Martino
Papadopoulos, Yannis
Rubecksen, Kristin
Rykkja, Lise H.

Editors

Advisors

Supervisors

Document Type

Article
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License

cc_by_nc

Abstract

In contemporary public governance, leaders of public organizations are faced with multiple, and oftentimes conflictual, accountability claims. Drawing upon a survey of CEO’s of agencies in seven countries, we explore whether and how conflictual accountability regimes relate to strategic behaviors by agency-CEO’s and their political principals. The presence of conflictual accountability is experienced as a major challenge and is associated with important behavioral responses by those CEO’s. This article demonstrates empirically how conflictual accountability is related to (a) controlling behaviors by principals, (b) constituency building behaviors by agencies, and (c) a general pattern of intensified contacts and information processing by both parties.

Keywords

accountability, agencies, conflictual accountability, governance, Sociology and Political Science, Public Administration, Marketing

Citation

Schillemans, T, Overman, S, Fawcett, P, Flinders, M, Fredriksson, M, Laegreid, P, Maggetti, M, Papadopoulos, Y, Rubecksen, K, Rykkja, L H, Salomonsen, H H, Smullen, A, Verhoest, K & Wood, M 2021, 'Conflictual Accountability : Behavioral Responses to Conflictual Accountability of Agencies', Administration and Society, vol. 53, no. 8, pp. 1232-1262. https://doi.org/10.1177/00953997211004606