Organising library innovation

Abstract

As a consequence of technological developments libraries need to change their strategy and their activities in a fundamental way. The innovation process necessary to implement these changes pervades all the library's activities. Because of its comprehensiveness and its pervasiveness it demands special attention of the library's management. And poses a number of conditions on the organisation of the innovation process. The paper analyses the complexity of the innovation process and describes the consequences for the organisation of innovative projects.