A model of a social chatbot
Files
Publication date
2016
Authors
Augello, Agnese
Gentile, Manuel
Weideveld, Lucas
Dignum, F.P.M.
Editors
De Pietro, Giuseppe
Gallo, Luigi
Howlett, Robert J.
Jain, Lakhmi C.
Advisors
Supervisors
Document Type
Part of book
Metadata
Show full item recordCollections
License
taverne
Abstract
Traditional chatbots lack the capability to correctly manage conversations according to the social context. However a dialogue is a joint activity that must consider both individual and social processes. In this work we propose a model of a social chatbot able to choose the most suitable dialogue plans according to what in sociological literature is called a “social practice”. The proposed model is discussed considering a case study of a work in progress aimed at the development of a serious game for communicative skills learning.
Keywords
Chatbots, Serious games, Social practice, Taverne, General Decision Sciences, General Computer Science
Citation
Augello, A, Gentile, M, Weideveld, L & Dignum, F 2016, A model of a social chatbot. in G De Pietro, L Gallo, R J Howlett & L C Jain (eds), Intelligent Interactive Multimedia Systems and Services 2016. Smart Innovation, Systems and Technologies, vol. 55, Springer, pp. 637-647, 9th KES International Conference on Intelligent Interactive Multimedia Systems and Services, IIMSS 2016, Canary Islands, Spain, 15/06/16. https://doi.org/10.1007/978-3-319-39345-2_57, conference