Intercultural Communication at the University of Aruba
Publication date
2020-07-27
Authors
Mijts, Eric
Supheert, R.G.J.L.
Bamberger, Fardau
Editors
Beerkens, Roos
Le Pichon-Vorstman, Emmanuelle
Supheert, Roselinde
ten Thije, Jan
Advisors
Supervisors
Document Type
Part of book
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Abstract
This contribution describes a study of internal communication at the University of Aruba. The consultancy focused on bottlenecks in internal communication strategies and practices as well as the employees’ experiences and expectations. Interviews and participant observation allowed for an analysis of the use of communication channels, which led to the conclusion that the communication challenges faced by the institute seem to have originated from the growth of the organization rather than from the multicultural society of which it is a part. Changes in organizational culture can have an important impact on communication.
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Citation
Mijts, E, Supheert, R & Bamberger, F 2020, Intercultural Communication at the University of Aruba. in R Beerkens, E Le Pichon-Vorstman, R Supheert & J ten Thije (eds), Enhancing Intercultural Communication in Organizations : Insights from Project Advisers. Routledge Focus, Routledge, New York, London, pp. 34-44. https://doi.org/10.4324/9781003006794-6