Designing a Serious Game for General Practice Management

Abstract

General practitioners (GPs) have to professionally manage their practice. Studies on the quality of GP educational programs revealed that the majority of GP students are dissatisfied with what they learn about running an own general practice. They learn mostly theory from textbooks as opposed to hands-on experience. The new-generation GPs are raised digitally and need more modern learning methods. In this paper, we study the use of serious games to bridge this educational gap. First, we present the RIDEVA serious game design framework that expands existing literature and stresses the importance of mapping intended learning outcomes into formal and dramatic game elements. Second, we develop a prototype game for general practice management in the Dutch context to demonstrate and evaluate our design framework. The results obtained indicate that our serious game design has potential to bridge the educational gap, but also show room for improvement.