User Experience of Simulated Reality in Museums
Publication date
2026-01-02
Authors
Zaha, Iulia Adina
Hauptmann, Hanna
Editors
Bakkes, Sander
Bellotti, Francesco
Dondio, Pierpaolo
Ninaus, Manuel
Wannick, Vanissa
Bucchiarone, Antonio
Advisors
Supervisors
Document Type
Part of book
Metadata
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License
taverne
Abstract
In today’s fast-paced world, museums must evolve to meet the growing demand for immersive and interactive visitor experiences. This study explores how touchscreen kiosks and Simulated Reality (SR) technology support user experience in museums. Through a user study with 104 visitors we identify the strengths and limitations of both technologies. Our findings show, for example, that touchscreens offer more control whereas SR offers more enjoyment. Adopting adequate technologies can make museum experiences more engaging.
Keywords
Simulated Reality, Touchscreen Kiosk, User Experience, Taverne, Theoretical Computer Science, General Computer Science
Citation
Zaha, I A & Hauptmann, H 2026, User Experience of Simulated Reality in Museums. in S Bakkes, F Bellotti, P Dondio, M Ninaus, V Wannick & A Bucchiarone (eds), Games and Learning Alliance - 14th International Conference, GALA 2025, Proceedings. Lecture Notes in Computer Science, vol. 16307, Springer, pp. 439-445, 14th International Conference on Games and Learning Alliance, GALA 2025, Utrecht, Netherlands, 19/11/25. https://doi.org/10.1007/978-3-032-11043-5_47, conference