Co-creation of a digital tool for the empowerment of parents of children with physical disabilities

Abstract

Background Parents of children with physical disabilities do much to support their child in daily life. In doing so, they are faced with many challenges. These parents have a wide range of unmet needs, especially for information, on various topics. Getting timely and reliable information is very difficult for parents, whereas being informed is a major requirement for the process of empowerment and shared decision-making. This paper describes the development of a digital tool to support parents in this process. During its development, working together with parents was crucial to address relevant topics and design a user-centred intervention. Methods In co-creation with parents, healthcare professionals, IT-professionals and researchers, a digital tool was developed, the ‘WWW-roadmap’ [‘WWW-wijzer’ in Dutch]. This digital tool aims to enable parents to explore their questions (What do I want to know?), help in their search for information (Where can I find the information I need), and refer to appropriate professionals (Who can assist me further?). During the process, we got extensive feedback from a parent panel consisting of parents of children with physical disabilities, enabling us to create the tool ‘with’ rather than ‘for’ them. This led to a user-friendly and problem-driven tool. Discussion The WWW-roadmap can function as a tool to help parents formulate their questions, search for information and thus prepare for consultations with healthcare professionals, and to facilitate parental empowerment and shared-decision making by parent and professional. Effects of using the WWW-roadmap on consultations with professionals will be studied in the future.