Adapting performance and emotional support feedback to cultural difference
Publication date
2019-06-07
Authors
Sidi-Ali, Muhammad Adamu
Masthoff, J.F.M.
Dennis, Matt
Kopecky, Jacek
Beacham, Nigel
Editors
Advisors
Supervisors
Document Type
Part of book
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taverne
Abstract
This paper investigates adaptation of feedback to learners' cultural backgrounds. First, we investigate how to portray the cultural background of a learner. Second, we present a qualitative focus-group study, investigating how participants from different cultures believe culture affects the kind of feedback given to a learner. Finally, we present an empirical study on how humans adapt feedback based on the cultural background of learners to inspire an algorithm. Our investigations resulted in a set of stories which can be used to reliably portray a person's culture when investigating cultural adaptation in indirect experiments and user as wizard studies. They also provided insights into the adaptations people make to cultural differences.
Keywords
Adaptation, Culture, E-learning, Feedback, Taverne, Software
Citation
Sidi-Ali, M A, Masthoff, J, Dennis, M, Kopecky, J & Beacham, N 2019, Adapting performance and emotional support feedback to cultural difference. in ACM UMAP 2019 - Proceedings of the 27th ACM Conference on User Modeling, Adaptation and Personalization. Association for Computing Machinery, pp. 318-326, 27th ACM Conference on User Modeling, Adaptation and Personalization, UMAP 2019, Larnaca, Cyprus, 9/06/19. https://doi.org/10.1145/3320435.3320444, conference