Poster: The Unknown Unknown: Cybersecurity Threats of Shadow IT in Higher Education

Publication date

2023-11-21

Authors

van Acken, Jan-PhilipORCID 0000-0001-8520-9871ISNI 0000000512624379
Gadellaa, Joost F.
Jansen, SlingerORCID 0000-0003-3752-2868ISNI 000000039050399X
Labunets, KatsiarynaORCID 0000-0003-0884-2440ISNI 0000000512551923

Editors

Advisors

Supervisors

Document Type

Part of book
Open Access logo

License

taverne

Abstract

The growing number of employee-introduced IT solutions creates new attack vectors and challenges for cybersecurity management and IT administrators. These unauthorised hardware, software, or services are called shadow IT. In higher education, the diversity of the shadow IT landscape is even more prominent due to the flexible needs of researchers, educators, and students. We studied shadow IT and related cyber threats in higher education via interviews with 11 IT and security experts. Our results provide a comprehensive overview of observed shadow IT types and related cyber threats. The findings revealed prevalent cloud and self-acquired software use as common shadow IT, with cybersecurity risks resulting from outdated software and visibility gaps. Our findings led to advice for practitioners: manage shadow IT responsibly with cybersecurity best practices, consider stakeholder needs, support educators and researchers, and offer usable IT solutions.

Keywords

Cyber Risk Management, Cyber Threats, Higher Education Institutes, Qualitative Study, Shadow IT, Taverne, Computer Networks and Communications, Computer Science Applications, Software

Citation

van Acken, J P, Gadellaa, J F, Jansen, S & Labunets, K 2023, Poster : The Unknown Unknown: Cybersecurity Threats of Shadow IT in Higher Education. in CCS '23: Proceedings of the 2023 ACM SIGSAC Conference on Computer and Communications Security. Association for Computing Machinery, pp. 3633-3635, 30th ACM SIGSAC Conference on Computer and Communications Security, CCS 2023, Copenhagen, Denmark, 26/11/23. https://doi.org/10.1145/3576915.3624395, conference