User Story Writing in Crowd Requirements Engineering: The Case of a Web Application for Sports Tournament Planning

Abstract

Although users feel more engaged when they are involved in the elicitation, negotiation and prioritization of requirements for a product or service they are using, the quality of crowdsourced requirements remains an issue. Simple notations like user stories have been highly adopted by practitioners in agile development to capture requirements for a software product, but their utilization in crowdsourced requirements engineering is still scarce. Through a case study of a web application for sports tournament planning, we investigate how a dedicated platform for user story writing in crowd requirements engineering is valued by its users and we show that the delivered requirements are not inferior to those written by professionals.