Socially Grounded Analysis of Knowledge Management Systems and Processes

Abstract

In the struggle to survive and compete in face of constant technological changes and unstable business environments, organizations recognize knowledge as its most valuable asset. Consequently, these organizations often invest on Knowledge Management (KM), seeking to enhance their internal processes and available technologies to sustain and disseminate knowledge throughout the organizational setting (Alavi & Leidner, 1999; Fischer and Ostwald, 2001; Nonaka and Takeuchi, 1995; Orlikowski and Gash, 1994; Wenger, 1998).