Process Efficiency - Adapting Flow to the Agile Improvement Effort

Publication date

2019

Authors

Verbruggen, Frank
Sutherland, J.
Van Der Werf, Jan MartijnORCID 0000-0002-7264-381XISNI 0000000119806432
Brinkkemper, SjaakISNI 0000000374861981
Sutherland, Alex

Editors

Advisors

Supervisors

Document Type

Contribution to conference
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License

Abstract

In Scrum, we measure performance using velocity. However, the velocity of one team cannot be compared to the velocity of another, since it is a relative measure that is only of meaning to the team using it. So can we objectively measure the performance of teams? Measuring Value Added Time as a percentage of Total Time is a metric that is used in Lean Manufacturing to help get a better understanding of production processes and optimize those processes. This paper introduces an adaptation of this metric to the Agile environment. Giving teams an objective insight into their efficiency helps them optimize their efficiency and compare themselves to other teams. This adapted metric is called Process Efficiency and is comparable across teams, technologies, and domains of practice.

Keywords

Agile and Lean: Organizations, Products and Development, Software Technology, Scrum, Lean, Process Efficiency

Citation

Verbruggen, F, Sutherland, J, van der Werf, J M E M, Brinkkemper, S & Sutherland, A 2019, 'Process Efficiency - Adapting Flow to the Agile Improvement Effort', Paper presented at 52nd Hawaii International Conference on System Sciences, Maui, United States, 8/01/19 pp. 6981-6987. https://doi.org/10.24251/HICSS.2019.837, conference