Challenges to Combating Toxicity and Harassment in Multiplayer Games: Involving the HCI Games Research Community

Publication date

2022-11-07

Authors

Frommel, JulianORCID 0000-0001-8783-7783ISNI 000000051252719X
Mandryk, Regan
Klarkowski, Madison

Editors

Gerling, Kathrin
Iacovides, Jo
Malaka, Rainer
Bonsignore, Beth
Frommel, Julian

Advisors

Supervisors

Document Type

Part of book
Open Access logo

License

taverne

Abstract

Toxicity is and remains a problem in multiplayer games, and can result in harm for players and game environments. Grounded in prior work, we present four challenges that impede solving the problem of toxicity and harassment. We believe that we need to overcome these challenges to ensure safe gaming spaces, and intend to stimulate discussion about how HCI Games research can make substantial contributions toward this goal.

Keywords

games, toxicity, toxic, harassment, griefing, hate, prediction, classification, support, Taverne

Citation

Frommel, J, Mandryk, R & Klarkowski, M 2022, Challenges to Combating Toxicity and Harassment in Multiplayer Games: Involving the HCI Games Research Community. in K Gerling, J Iacovides, R Malaka, B Bonsignore & J Frommel (eds), CHI PLAY '22 : Extended Abstracts of the 2022 Annual Symposium on Computer-Human Interaction in Play. Association for Computing Machinery, pp. 263–265. https://doi.org/10.1145/3505270.3558359