The B2B sharing economy: Framework, implications, and future research

Publication date

2025-03

Authors

Benoit, Sabine
Merfeld, KatrinORCID 0000-0002-5324-213XISNI 0000000492912620
Tunn, V.S.C.ORCID 0000-0001-8400-0275ISNI 0000000512624272
Schaefers, Tobias
Andreassen, Tor Wallin

Editors

Advisors

Supervisors

Document Type

Article
Open Access logo

License

cc_by_nc

Abstract

The sharing economy (SE) has disrupted several sectors. Thus far, this has mainly occurred in consumer markets. Research has therefore focused on these sectors, leaving a research gap regarding the emergence of the SE in business-to-business (B2B) markets. We address this gap by first developing a literature-based framework defining the B2B SE as a service system composed of at least three actors (triadic + ), including an asset-light, intermediating platform that links at least two organizations, with one paying for temporary access to a physical asset from the other organization, for which granting this access is an ancillary service outside of the core business. We also delineate the B2B SE from related concepts, such as cooperatives and co-owning. Second, we provide managerial implications for platforms, incumbents, asset owners, and policymakers. Third, we outline areas for future research, for example, disruption trajectories, incumbent reactions, and the dark side of the B2B SE.

Keywords

B2B, Platform business models, Servitization, Sharing economy, Marketing

Citation

Benoit, S, Merfeld, K, Tunn, V S C, Schaefers, T & Andreassen, T W 2025, 'The B2B sharing economy : Framework, implications, and future research', Journal of Business Research, vol. 191, 115244. https://doi.org/10.1016/j.jbusres.2025.115244